I design products and services with, for, and about people.
Hello! I am a designer with 12+ years of experience in software, platforms, and technologies for product and service design. On the technical side, I have specialized in B2B Digital Transformation, Commerce, and Complex SaaS Projects. On the softer side, I have an inclination for Organizational Transformation, Change Management Support, Coaching, and Motivating others to thrive and grow within the teams that I work with. Throughout my career, I have collaborated in technology, business, and innovation from startups to worldwide businesses while focusing on people, service delivery, and business strategy.
Organisational change
Through collaboration and stakeholder alignment, I support companies on strategising change that drives value.
ORG
Service Systems
By analysing, mapping and contextualising products, deliveries, people and timelines, I lead teams into iterations and deliverables.
SRV
Business Innovation
With feasibility, desirability and viability in mind, I test and validate business ideas to drive a pioneering mindset.
BIZ
Complexity Management
Implementing strategies, and fostering a culture of continuous improvement to ensure sustainable and optimised operations.
CMP
User Experience Design
By understanding needs, behaviours, and emotions. I enhance usability, accessibility, and overall user satisfaction.
UED
Product Leadership
From ideation, to prototyping and implementation, I create intuitive, efficient, and delightful products for people.
PRD
WORK EXPERIENCE
ARTICLES
The Design Nabla
Usability, Feasibility and Sustainability are the three core values to maintain balanced during all steps of the design and implementation process.
Medium has been a way to express my thoughts, processes and to make sense of the work that I do. I will continuously upload more content from time to time.